- Research
2019 – 2021
Trust Through Trickery: Platform Design, and Online Harassment Facing Journalists
Funding
- Harvard Kennedy School
Type
- Publication
Themes
- Dark Patterns
- Design
The design of these platforms matters. Trust Through Trickery looks at design in the context of harassment. Inspired by dark patterns research, we ask: Do design elements lure users into a dangerous, false sense of trust online? As a published report, Trust Through Trickery breaks down the design elements that foster trust, and how trust was defined by various platforms. It speaks to the disconnect between definitions of trust used by those who build platforms and those who use them.